EmpathyInterface

EmpathyInterface

The most irresistible and adaptable search interface.

EmpathyInterface easily integrates and adapts to any search platform to improve performance, enhance customer sentiment, increase functionality and boost revenue.

Plug EmpathyInterface into your site and redefine the way your customers interact with your catalogue.

Use it with your search

Improving or enhancing eCommerce site search shouldn’t mean having to change your search engine. EmpathyInterface is a comprehensive and intuitive search interface that can be used with any existing search platform to improve search and navigation performance, enhance customer experience, add functionality and increase search happiness.

Advanced features

EmpathyInterface provides the most advanced search UI features including instant search, autocomplete, infinite scroll, contextualized layouts, related queries, user history and many more. All of this with ultra-fast and reliable performance.

User centric

Moving away from conventional front-ends, EmpathyInterface places user experience at its core to enable eCommerce stores to connect with customers like never before. Creating magic moments through unique interactions and ensuring customers remember your brand.

Mobile first

Today, over 60% of online shoppers search using their mobile phones. For this reason, we embrace a mobile first approach in all our products, building what’s truly important for you and your customers. EmpathyInterface has been carefully crafted for smartphones and supports a wide variety of gestures.

EmpathyInterface applies our extensive search and discovery expertise to create a seamless, intuitive and enhanced experience. Delivering improved performance without having to make extensive changes. It can be used as a standalone product or integrated with EmpathyContext, EmpathySearch and EmpathyInsights to unleash its full potential.

Features

Autocomplete

  • Top trends
  • Top results
  • Categories, brands and other product dimensions
  • Next queries
  • User history (GDPR compliant)

Advanced filtering

  • Horizontal and vertical layouts
  • Price slider
  • Multi-select
  • Mobile overlay
  • Auto-clear on no results
  • Hierarchical filters

Contextualized layouts

  • Grid layout
  • Cloud layout
  • Fisheye layout
  • Carousel layout
  • Brand-specific layouts

Customizable products

  • Original, discount and special price
  • Add to cart button
  • Hover image
  • Image carousel
  • Rating
  • Tags and labels

Search experience enhancements

  • Instant search
  • Infinite scroll and pagination
  • Smooth transitions and motion

No results mitigation

  • Partial results
  • Spellcheck
  • Recommendations
  • Top sellers or trending products
  • Auto-clear filters

Mutability

EmpathyInterface will adapt to provide the best experience for specific search intentions and scenarios.

Expressive design

Transform your search into a joyful and pleasant experience with a fresh and intuitive interface.

Fast time to market

Fully adapted to your brand identity in under one week. For real.

Performance

Lightning fast in any kind of device and network conditions.

Accesibility

EmpathyInterface complies with WCAG 2.0 (level AA) and makes use of WAI-ARIA labels to improve accessibility.

Transparency

Customers can see what you know about them, not only complying with GDPR but empowering them with a sense of control and trust.

Privacy by design

EmpathyInterface interacts with customer devices to safely store personal information. And it will stay in that enclave.

Customization

Both interface and behaviours can be fully customized in real-time via the Playboard.

Easy integration

Drop a few lines in your HTML and voilà, we’ll do the magic.

 

Analytics

Easy integration with any analytics platform thanks to centralized event management.

GDPR.Broker

See our GDPR section for more information.

Any cool idea?

Let us know and we’ll make it happen!

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