The most irresistible and adaptable search interface.
EmpathyX is an intuitive interface that easily integrates and adapts to any search platform to improve performance, enhance customer sentiment, increase functionality and boost revenue.
Plug EmpathyX into your site and redefine the way your customers interact with your catalogue.
Use it with your search
Improving or enhancing eCommerce site search shouldn’t mean having to change your search engine. EmpathyX is a comprehensive and intuitive search interface that can be used with any existing search platform to improve search and navigation performance, enhance customer experience, add functionality and increase search happiness.
EmpathyX provides the most advanced search UI features including instant search, autocomplete, infinite scroll, contextualized layouts, related queries, user history and many more. All of this with ultra-fast and reliable performance.
Moving away from conventional front-ends, EmpathyX places user experience at its core to enable eCommerce stores to connect with customers like never before. Creating magic moments through unique interactions and ensuring customers remember your brand.
Today, over 60% of online shoppers search using their mobile phones. For this reason, we embrace a mobile first approach in all our products, building what’s truly important for you and your customers. EmpathyX has been carefully crafted for smartphones and supports a wide variety of gestures.
EmpathyX applies our extensive search and navigation knowledge and expertise to create a seamless and enhanced experience for shoppers, delivering improved performance without having to make extensive changes. It can be used as a standalone product or integrated with EmpathySearch and EmpathyInsights to unleash its full potential.
- Top trends
- Top results
- Categories, brands and other product dimensions
- Next queries
- User history (GDPR compliant)
- Horizontal and vertical layouts
- Price slider
- Mobile overlay
- Auto-clear on no results
- Hierarchical filters
- Grid layout
- Cloud layout
- Fisheye layout
- Carousel layout
- Brand-specific layouts
- Original, discount and special price
- Add to cart button
- Hover image
- Image carousel
- Tags and labels
Search experience enhancements
- Instant search
- Infinite scroll and pagination
- Smooth transitions and motion
No results mitigation
- Partial results
- Top sellers or trending products
- Auto-clear filters
EmpathyX will adapt to provide the best experience for specific search intentions and scenarios.
Transform your search into a joyful and pleasant experience with a fresh and intuitive interface.
Fast time to market
Fully adapted to your brand identity in under one week. For real.
Lightning fast in any kind of device and network conditions.
EmpathyX complies with WCAG 2.0 (level AA) and makes use of WAI-ARIA labels to improve accessibility.
Customers can see what you know about them, not only complying with GDPR but empowering them with a sense of control and trust.
Privacy by design
EmpathyX interacts with customer devices to safely store personal information. And it will stay in that enclave.
Both interface and behaviours can be fully customized in real-time via the Playboard.
Drop a few lines in your HTML and voilà, we’ll do the magic.
Easy integration with any analytics platform thanks to centralized event management.
Any cool idea?
Let us know and we’ll make it happen!