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  • Automated Testing for eCommerce

    By on 11/10/2018

    As part of EmpathyBroker’s QA team, our mission is to ensure that the user’s search and discovery experience in multiple eCommerce sites is of the highest quality.

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  • The modern backend is here: Kotlin

    By on 10/10/2018

    Wait, you don’t know anything about the history of this new language? Then I suggest you take a minute to put “Kotlin” into your search bar and thousands of resources will appear on how JetBrains, with the support of…

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  • How Spring Boot Autoconfiguration works?

    By on 05/10/2018

    It’s been a while since we adopted Spring Boot for some of our services and applications here at EmpathyBroker. You know how it goes, some annotations here, a few configurations over there and … voilà, a fresh new service…

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  • Seeing the web clearer

    By on 04/10/2018

    Colour-Blindness, also known as Daltonism or Colour Vision Deficiency (CVD), is a syndrome that affects around 1 in 12 men and 1 in 200 women worldwide, that’s around 318 million men and 18 million women, roughly 8% of the…

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  • Hello Search, this is me.

    By on 01/10/2018

    Personalisation is a term I personally hate. ;)
    I’ve seen so much of it, so many broken promises from multiple enterprise software vendors throughout the last 10 years that I’ve just had enough. Well, enough disappointments let me add.
    However, we…

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  • Improving Search Suggestions for eCommerce

    By on 27/09/2018

    Suggestions are one of the key parts of any site search system. They’re the first interaction a user receives at the beginning of a search session but wait, what is a search suggestion? When a user starts writing a…

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  • Git-flow Applied to a Real Project

    By on 25/09/2018

    Git-flow is a branching model for Git designed by Vincent Driessen to provide a wrapper around git commands that basically allows you to create branches.

    If you’re thinking about using this workflow, ask yourself the following question:

    Which one of these…

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  • “You’ve sent a query to Solr but these aren’t the results you were looking for”

    By on 21/09/2018

    Debugging is the correct path to take when we need to find and resolve unexpected software behaviours and this is also the case, for example, when there’s a relevancy problem in Solr. Let’s imagine we create a Solr instance…

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  • Creating better UX experiences through rapid prototyping

    By on 20/09/2018

    At EmpathyBroker we focus on creating joyful customer experiences, helping our clients to select, mix and adapt our search engine functionality and features which are then completely integrated into any design or technology they may use.

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  • How to Solve the Common Problems in Image Recognition

    By on 14/09/2018

    Most classification problems related to image recognition are plagued with well-known and established problems. For example, frequently there won’t be enough data to properly train a classification system, the data might have some underrepresented classes, and most commonly, working…

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  • Looking into the use and benefits of Microservices

    By on 11/09/2018

    Microservices are a relatively new type of software development paradigm. They consist of services that run independently and autonomously but that have the ability to collaborate with each other to form a complete application …

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  • 80% of Spaniards are Shopping More Online Now than a Year Ago

    By on 10/09/2018

    Last month we looked into some of the UK results from the international consumer research we conducted to explore online shopping habits across both the UK and Spain. In this article, we’re going to take a deeper dive into…

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  • The Front-End Testing of Data Visualizations

    By on 07/09/2018

    I’m a big fan of test-driven development and believe that if your application doesn’t have any tests, errors are inevitable as the application evolves. The front-end world has an exciting amount of test frameworks for all different types of…

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  • Our new Future Visualization – Detecting and predicting trends and behaviour

    By on 04/09/2018

    EmpathyInsights success derives from a deep understanding of our clients’ needs and requirements. As part of our drive to make eCommerce search data more easily visible and actionable, our latest visualization has been designed to detect trends within our…

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  • Incident detection and continuous monitoring in AWS

    By on 30/08/2018

    The General Data Protection Regulation (GDPR) is now in effect, aiming to oversee people’s Fundamental Rights regarding personal data processing, protection and portability.

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  • The Impact of Automated Testing in QA Environments

    By on 28/08/2018

    The never-ending discussion of manual versus automated testing continues unabated in work environments when we face the challenge of controlling the quality of a product. This is because there is more than one way to perform a QA process…

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  • The influence of TF-IDF algorithms in eCommerce search

    By on 24/08/2018

    At a basic level, information retrieval systems work by receiving a term and returning a set of documents relevant for that term. The magic that happens inside these systems is defined by algorithms that, relying on probability and statistical…

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  • A voyage into the back-end

    By on 23/08/2018

    Today the employment world of Software Engineering has become a fierce battle field characterized by the diversity of the weapons that each fighter brings to eliminate the competition. Education can fall short in a world in which each discipline…

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  • It’s time to focus on site search and performance

    By on 22/08/2018

    eCommerce search has changed a lot in the last few years. Everyone´s experienced that feeling of frustration when using a search box to look for a specific product and not being able to find it, even when we know…

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  • To Stem or not to Stem, that is the question!

    By on 14/08/2018

    Stemming is a method often used in search engine optimisation where words are trimmed and then collated together under the umbrella of a common root. For example: the words gold, golden and goldeny would belong to the group gold.

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  • Let´s talk about Testing

    By on 07/08/2018

    Frequently, and especially in social networks and technology forums, I come across essays on the principles of the methodology of testing.

    Among the different approaches, there are those who strongly defend manual testing against automatic tests, and then I also…

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  • Scientists vs Dreamers in Product Management

    By on 30/07/2018

    Being data driven is considered a good thing, there is truth in it, but there is also truth in questioning it.
    There is danger in prioritising reason over unreason when it comes to exercising…

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  • NEW RESEARCH REVEALS UK CONSUMERS NOW PREFER TO SHOP ONLINE RATHER THAN IN-STORE

    By on 26/07/2018

    A few weeks ago, we commissioned an international piece of consumer research looking at online shopping habits across both the UK and Spain and the results are back in with some interesting findings! In this article, we’re going to…

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  • Why Findability is the only real metrics that matters and why we’ve evolved how we measure it

    By on 17/07/2018

    When you browse on an eCommerce site, you’re perhaps unaware of the amount of information you’re generating, and the same happens when you make a query on a search engine. All your activity, from the searches to the navigation…

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  • “How to use customer obsession to build products that delight”

    By on 09/07/2018

    I had the personal pleasure to attend and host our first ProductTank meet-up in Barcelona last week with guest speaker Jeff Gothelf, author of Lean UX and Sense and Respond, and organised by Gino Micacchi. 

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  • Summer Sales Outpace Black Friday

    By on 05/07/2018

    The summer sales period can witness some of the busiest shopping days of the year for particular retailers, generating high traffic, high buying intent and a high emotional sentiment from consumers, and this year certainly didn’t disappoint.

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  • Creating the New EmpathyBroker Alert System

    By on 21/06/2018

    In today’s competitive and demanding retail environment the slightest issue or missed opportunity can have a huge impact on a brand’s reputation, trust and revenue. Our new alert system can predict patterns and detect anomalies within huge data sets…

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  • THE FUTURE OF AI IS PEOPLE

    By on 13/06/2018

    Why AI has become a cherished part of digital and how creativity will dictate its future.

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  • The Challenging Dimensions of Image Recognition (2º part)

    By on 28/05/2018

    Machine Learning and Artificial Intelligence have been gaining traction and popularity over the last few years, and beyond Google’s tech scene. As eCommerce continues to grow at such an electric pace, we see more and more features, from recommendations…

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  • Online book searches increase by more than 100% during fairs or on special dates

    By on 25/05/2018

    Special Dates are distinct days or periods that demonstrate unique behaviours as customers exhibit different and singular characteristics, representing a huge selling and revenue potential. The opening of the Madrid Book Fair in El Retiro Park on Friday 25…

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