Legal notice

Who is responsible for the processing of your data?

EMPATHYBROKER, LTD
Address: Suite 2, 5 Percy Street, W1T 1DG, London
Tel.: 607499790
Mail: info@empathybroker.com

What data do we gather through the Contact Form?

We can process your IP, what operating system or browser you use, and even the length of your visit, anonymously.

If you provide us with information in the contact form, you will identify yourself so as to be contacted, if necessary.

• Answering your questions, applications or requests.
• Managing the requested service, answering your application, or processing your request.
• Information by electronic means, which relates to your request.
• Commercial or events information by electronic means, provided that there is express authorization.
• Performing analysis and improvements on the Web, about our products and services. Improving our commercial strategy.

What is the legal basis for processing your data?

The acceptance and consent of the interested party: In the cases where it is necessary to fill in a form and click on the “submit” button to make a request, completing the form and submitting it will necessarily imply that you have been informed and have expressly given your consent to the content of the clause annexed to said form or acceptance of the privacy policy.

All our forms show the symbol * when data are obligatory. If you do not complete these fields, or do not tick the acceptance checkbox for the privacy policy, sending the information will not be allowed. The following formula is usually shown: “□I am over 14 and I have read and accept the Privacy Policy.”

Do we include third-party personal data?

No. As a general rule we only process data sent by their owners. If you supply us with third-party data, before you do so you must inform such third party and ask for its consent; otherwise, you hold us harmless for non-compliance with this requirement.

And children’s data?

We do not process data about children under 14 years of age. Therefore, please refrain from supplying such data if you are not that age or, as the case may be, from supplying data about third parties who are not that age. COLBENSON, S.L. declines any responsibility for non-compliance with this provision.

Do we make electronic communications?

• They are made only to deal with your application if electronic communication is one of the means of communication you have supplied us with.
• If we make any commercial communications, it will be because they have been previously and expressly authorized by you.

What security measures do we apply?

You can keep your mind at rest: We have adopted an optimal level of protection for the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid personal data loss, misuse, alteration, unauthorized access and theft.

Who will your data be transferred to?

Your data will not be transferred to third parties, unless there is a legal obligation to do so. Specifically, your data will be communicated to the Inland Revenue and to banks and financial entities for collection for the service provided or product acquired and to those in charge of data processing, as necessary to perform the agreement.

In the event of purchase or payment, if you choose an application, platform, bank card, or another on-line service, your data will be transferred to that platform or will be processed in its environment, always with the utmost security.

When we let them know, the web development and maintenance company, or the hosting company, will have access to our web. These companies will have signed a service provision agreement that obliges them to uphold the same privacy standards as we do.

When US applications are used, any international data transfer will adhere to the Privacy Shield agreement, which guarantees that US software companies comply with European data protection policies as regards privacy.

Your rights

• To know if we are processing your data or not.
• To access your personal data.
• To request rectification of your data if they are wrong.
• To request suppression of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent you gave us.
• To request limited processing of your data, in certain situations, in which case we will keep them only in accordance with the regulations in force.
• To port your data, which you will be supplied with in a structured, commonly used or mechanical reading form. If you prefer, we can send them to the new manager you designate. This is valid only in certain cases.
• To file a claim with the Spanish Data Protection Agency or competent control authority, if you feel that we have not treated you properly.
• To withdraw your consent for any processing for which you gave your consent, at any time.

If any of your data changes, we will be grateful if you let us know, so as to keep them updated.

How long do we keep your personal data?

• Your personal data are kept for as long as you have a relation with us.
• Once that relation is terminated, the personal data processed for each purpose will be kept for the legally established periods, including the period within which a judge or a court may request them, the lapse period for legal actions being taken into account.
• Processed data will be kept for as long as the legal deadlines referred to above do not expire, if there is a legal obligation to keep them, or, if there is no legal deadline, until the interested party requests to have such data suppressed or the consent given by such interested party is withdrawn.
• We will keep all information and communications about your purchase or the provision of our service for as long as the guarantees over products or services are valid, so as to deal with possible claims.